Nadіyshov sheet vіd vіdp bank. Claim to the bank. Why is it necessary to send up-to-date information to the Bank

Since 1994, OTP Bank has become a universal credit organization that provides a wide range of modern financial and credit products and services for corporate and private clients. The company is also included in the top 50 banks in Russia, and for some great directives it is leading the market in the country. We accept the support of the bank in particular, in support of practitioners in contact centers, until we look at the letters from our customers with the necessary food, as well as the quality of service and the performance of our services.

Support service for OTP Bank: how to help the client

You haven’t taken any kind of way for filing a gift, you can always:

• Find out about the camp of your rahunka, deposit cards and loans;
• Specify the balance of your funds and the details of the rest of the redevelopment;
• Block the card, as if it was stolen or wasted;
• Zamoviti dovіdki be-what type of bank;
• Dostrokovo close the deposit without seeing the office;
• check the current exchange rate;
• Recognize detailed information about all products and services;
• Connect additional services to the bank or deactivate them;
• I will help you with your work with Internet banking or restore access;
• Find out about the schedule of work and addresses, terminals and ATMs.

How to file a letter to OTP Bank: 4 ways to get in touch with support

You can get in touch with the support service of the OTP Bank through the following channels:

1. Online resources in Merezhi Internet - a form of a return link on the website of the bank, e-mail, official information at social networks;

1. Phones and contact centers;
2. Postal address of the head office of the bank;

Postal address of the Head Office of OPT Bank: Russian Federation., 125171, Moscow, Leningradskoye shose, 16A, building 1.

1. Registration of a letter of correspondence with the official representatives of the bank.

How to call to OTP Bank

Іsnuє kіlka kolka іn іlоdоbоvіy center podtrimki bank:

• No-cost short number 07-07 for calls from mobile phones in the country;
• Tsіlodobova hot line 8-800-100-55-55 for cost-free calls from Russian telephones;
• International format number +7-495-775-33-53 for calls from other stationary telephones in the Moscow region or from outside the cordon;
• Login "otpbank_russia" for calls via Skype.

Before you contact the OTP bank hotline, you will be given the opportunity to listen to the voice and menu items of the automatic operator. In this way, you can find out about the most popular power supply of coristuvachs, or get to know the propositions of the bank. Before the consultant's call on Skype, check to see if the headset and microphone of yours will be plugged in and working.

Online call with OTP Bank support service

It is necessary for the bank to provide the following information to the bank’s employees in the event of your return:

• date of birth;
• Passport data;
• Card number to the bank and agreement;
• Priority way to omit vain;
• Addresses of residence, telephone number, e-mail;
• A copy of the dovodok, receipts of the application.

The support service for OTP Bank is available through the manual form of the return link on the website:

1. Go to contacts "Contact them" on the side of the bank.
2. Indicate your personal data in the questionnaire form "Go back to the bank".
3. Pick the theme of the animal.
4. Describe the situation or your nutrition in a report.
5. If necessary, add a file with a copy of the documents.
6. Wait with the minds of the tributes.
7. Enter the code from the image and submit the application.

The registration of such registrations in the single register of the support service of the OTP Bank is due on the day of the application. The confirmation will be given for the additional channels of communication given by the client to the applicant. You can also send a letter to the address of the client's residence, send a letter to the email address, SMS-alert, send a letter to the phone, or without being in the middle in the office of the bank.

I give a year to AT "OTP Bank" (125171, metro station Moscow, Leningradskoe shose, bd. 16A, building 1) for processing (selection, systematization, accumulation, collection, clarification (updating, change), reconciliation, expansion (at that transfer), segregation, blocking, reduction) of my personal data, including names, names, according to my father, requisites of a document that certifies a person, as well as other information that costs me

I remind you that I should take care of my personal data, that I will take care of the 1st fate from the moment of the first direction.

Frequently Asked Questions

Credit cards

• How to activate the card?

  Did you take the card by mail with the courier?

  • To activate the card, you only need to call the Bank at tel. 8-800-200-70-01 or Skype () and tell the interviewer about your trip.

  The procedure does not take more than an hour. You will need to ask for a power supply, after which, in case of a positive decision, the card will be activated

  Not later than the coming working day, you can speed it up.

  Did you take the card from the dealer?

  • At this time, the card seems to be already activated.
• What is the security, if I have forgotten the PIN-code?

  Can you use your card immediately after activation?

  If you took a card without a PIN-code, then after activation, after two tyzhnіv vіn will be sent to you, but for now you can take pennies in bank cash desks, presenting a card and a passport.

• Can you use your card immediately after activation?

  Was the bula card issued by the authorized bank?

  • At this time, you need to return to the appointment for reissue of the card with a new PIN code.

  Addresses of offices, the mode of their work can be specified on our website:

  The card was taken away by the courier?

  • Get a card reissue for a call to the bank for tel. 8-800-200-70-01.
• The card has run out of the term dії, how can I try a new one?

  After the end of the term of the card, it is no longer possible to redeem it again, but if you still have an outstanding charge, you can continue to pay the loan, as before, be in some manual way, Crimea ATMs: .

  If V’s card was taken away by mail or by courier, then book a re-pass for a call to the contact center of the Bank for tel. 8-800-200-70-01 or Skype ().

  If the card was issued to the authorized Bank, then to return to the service officer in order to write an application for re-permission.

• How to control your account on the map?
  • call the contact center of the bank for tel. 8-800-200-70-01, for a consultation with a specialist, or contact the service of an auto-informer (IVR). To change the phone to tone mode and get voice prompts.
  • write an email to .
  • look for Skype ()

• Telecode - your personal number for entering the system of automatic banking services.

  The telecode is required when choosing an autoinformer, if you call the bank by phone.

• What is the credit limit of the card?

  The credit limit is the amount that the bank gives you for a long-term loan.

  By stretching the song hour (by stretching the term of the card), you can look at the pennies, turn it back to the card and greet them again.

• What is the fee for the credit limit?

  Yes. The Bank individually sets a credit limit for the client's card after the assessment of the client's data assigned to the questionnaire.

• How can I change the credit limit?
• How to know, how to think on the map?

  Detailed information about using a card you can look at the supporting documents taken at once from the card (tariff, booklets), calling to the bank for tel. 8-800-200-70-01 or Skype ()., having sent the email address to .

• How to pay off a loan for a card?

  If you are speeding up with credit pennies, you will need to turn them back to the card. Depending on the tariff (you can check it on the website: ) the bank will set the minimum amount for the monthly payment. Yogo will be enough to pay off the sums and pay for the loan for a month, and pay part of the spent money.
  You can also make a larger amount, lower the minimum payment, until the loan is fully repaid. There is no payment for the upper cordon sumi.

• What is the minimum payment?

  The minimum payment is the sum of a penny, so you need to pay a sum, in order to pay a hundred dollars for a loan and repay a part of the spent money.
  The amount of the minimum payment to be deposited according to the tariff. You can find out what the minimum payment for your card is for the tariff taken at once from the card, or by going back to the bank in any way that is convenient for you: call for tel. 8-800-200-70-01, Skype ().

• • Before the due date of redemption, it is necessary to pay the missed payments together with the next payment, as well as fines (for example, the stench was recovered). You can determine the amount of payment for tel. 8-800-200-70-01, Skype () or send an email to the form of a return call on the bank's website: .
• How do you pay for a card?

  With a card loan, you need to return the spent sum of pennies at once from the hundreds of dollars and additional fees, as if transferring the tariff.

  Additional boards can be:

  SMS-information fee 59 rubles. - shyomіsyatsya doti, docks You will not repay the loan.

  The service fee for the card withdrawn from the bank issued by the bank is paid on a credit basis, the amount of payment is due according to the type of card.

  The service fee for the card, taken by mail with the courier, is paid at the sight of 99 krb.

  You can check the parameters of your tariff plan on the website of the bank:

• Can you pay with a card with higher payments, lower minimum payment?

  So, you can make a payment on the card, which is not limited to the minimum, right up to the full repayment of the bank. If you wish to repay the loan, then overpay less vіdsotkіv.
  Aja vodsotki narakhovyutsya today on the surplus borg, the less zalishaetsya borgovanist, tim less on qiu sum narahovyvayutsya interest.

• Chi you can koristuvatisya card for the cordon?

  Obviously you can. With an OTP Bank card of the international payment system VISA or MasterCard, you can pay for goods and services in any trade organizations all over the world, as they accept plastic cards before payment, or you can withdraw pennies from ATMs of any bank.

• What is the Pilgovy period?

  The first period (in the same GRACE-period), as one of the most important advantages of your card, gives you the opportunity to get a loan and not overpay for the price of hundreds of dollars.
  Pilgovі minds expand less on unprepared purchases.
  In order to speed up the minds of the summer period, before the date of its completion, it is necessary to pay the entire sum to the borg. In this year, the money for purchases, zdiisnenі protyazh prіgovogo period, is not awarded.

• From what date is the Plgovy period determined?

  From the date of activation of the card, repayment periods of 30 calendar days are calculated, during which it is necessary to make the minimum payments, as you do not plan to repay the bank account.
  And the date of the cob of the harvest period changes with the date of the cob of the rosrakhunk period of the month.
  Trivality of the winter period to become 55 calendar days.
  You can find out the date of the beginning of the end of the summer period by going back to the bank in any way that is convenient for you: call for tel. 8-800-200-70-01, Skype ().

• How does the pіlgovy period work?

  From the date of activation of the card, the renewal periods of 30 calendar days are calculated.
  On the rest of the day of the skin rosary period, the bank will form a receipt for the account of the card, which I will send you.
  This issuance of a bill to avenge the sum of the total billing for the recovery of your expenses and the payments made for the settlement period (month). In order to speed up the minds of the summer period, you need to pay the sum of the total bill before the date of completion, which is insured for the date of the registration of the note.

  Let's give an example.
  You activated the card on 01 September.
  For a month you pay for the card for purchases.
  On the 30th of September, the bank will form a note from the sum of the total billing for the sub-bags of the month.
  Over the coming 25 days, you need to pay the full amount of the bill.
  For the past month, you have not been charged.

  Yakshcho, krim unprepared purchases for a month, More money was taken from the cards, then pilgo wisely continue to spend money on purchases, but it will be necessary to pay extra hundreds of dollars, as if they were getting paid for the sum of the taken preparation.

  You can find out the date of the beginning and the end of the summer period by going back to the bank in any way that is convenient for you: call for tel. 8-800-200-70-01, Skype ().

• How to remove the signature on the map?

  In order to get a copy of the bill for the period you need to click, you can contact the Bank, office addresses on the website: .

• Can you speed up the card again?

  A card can be used for an uncircumscribed number of times with a stretch of the common term її dії.
  You can change the term on the front side of the card (in the center, under the card number in the month/date format).
  The available balance of the card will increase with your skin payment, and after the full repayment of the card, the credit limit will increase to the initial value.
  As the credit limit is due, the available fees will only be shown after you have made the chargable payment.

• How to close the card window?

  In order to close the account on the card, you need to return to the office of the bank: , and write an official statement.
  Obov'yazkovoyu umovoy priynyattya declare before vykonannya є povne repaid the loan. If money is lost on the card, then in the application it will be necessary to additionally indicate the number of the bank account, on which you entrust the bank with transferring your pennies.
  The lines of the vykonanny declare from the moment of її to the bank to become up to forty calendar days.

Store loans

• What is a quick loan?
• Zagalni umovy nadannya loan?

  A loan can be issued for any of the most advanced lending programs.
  Minimum loan amount: 3000 rubles. (deposit in the form of shares, the amount may be reduced to 2000 rubles);
  Maximum loan amount: up to 600,000 rubles. (deposit per share and region);
  loan term from 3 to 36 months;
  Interest rate per loan: 14.7%
  Cob cob: 0% to 99%
  Secondary commission: 0%
  Dostrokove redemption: QUOTE-FREE
  The currency of the loan is rubles.
  You can get detailed information about those credit programs in your region from our Agents at the store.

• How to get a fast loan?

  You need to go back to OTP Bank's partner store in partner stores, choose the most suitable for you, think about a loan and fill in an application for a loan.
  The decision about the possibility of granting you a loan and that yogo rosemіr will be praised by the stretch of five credits.
  In case of a positive decision, it is necessary to sign documents and take the schedule of payments from receipts for payment.

• Yakі є vomogi to the client for otrimannya quick loan?
  • Gromadyanstvo RF;
  • Postiyna registration and actual residence in any region, de є credit and cash office of the bank (addresses can be seen on the website: );
  • >Vik at the time of applying for a loan - from 21 to 69 years inclusive.

  You can get information about those who get loans from your region, you can at the OTP Bank contact in partner stores.

• In which stores can I get a quick loan to OTP Bank?

  You can take out a loan from any store-partner bank, as well as through cash withdrawals from the region of your permanent registration and actual residence. You can specify the addresses of the stores at the credit and cash office of OTP Bank in your region. Contact phone numbers on the site: .

• What obov'yazkovo insure credit?

  When applying for a loan, your bank account will insure the loan or you will not be charged for the bank's decision. The decision is accepted by the bank on the basis of reverification of the data indicated in the questionnaire.
  For quick loans, you can be proponated by programs of life insurance and health insurance, and spend money on it. You can learn more about their minds in detail on the website:

• Can you pay off the loan dostrokovo?

  Obviously you can. Dostrokove repayment of the loan can be any term.
  You will save your money, for it will not be necessary for you to pay hundreds of dollars for all the coming months of crediting.
  For whom it is necessary to pay the sum of the total billing before the next repayment date.
  You can find out the amount for early repayment from the payment schedule or by going to the bank:

  • call for tel. 8-800-200-70-05, for a consultation with a specialist, or contact the service of an auto-informer (IVR). To change the phone to tone mode and get voice prompts.
  • Take "Express VIP" for a credit:
  • find out the amount of the borg through the Internet bank "OTPdirect" (you can connect the service in any office of the OTP Bank, detailed information about the service and tariffs on the website: );
  • go back to Skype().
• Can you pay off a loan with larger, lower minimum payments?

  If more pennies are due, less than the amount required for payment, less than the amount will be debited from your account on the date of repayment, which is more than the payment from the schedule.
  Other costs will be covered less by the date of payment of the advance payment.
  Obviously, next month it will be necessary to pay the retail sum between the sum of the charg payment and that part of the money, which was lost like an overpayment from the past time.

• How to pay off a fast loan?

  When withdrawing the loan, the bank will see the schedule of payments for you, for which it will be necessary to charge the payment. There are several ways to pay for a fast loan to an established bank through a network of offices and self-service terminals, as well as third-party payment systems.
  You can get to know them here:
  You can choose the most handy.

• What's the problem if I missed a payment?

  As the first payment omission, you are liable before the date of the advance payment to pay more than the payment omissions and the amount of another payment. Penalties for missing the first payment The Bank does not narakhovuє.
  If you miss another payment, you are liable to pay a fine up to the tariff:
  You can specify the amount of the payment by returning to the bank in any manual way:

  • call for tel. 8-800-200-70-05, for a consultation with a specialist, or contact the service of an auto-informer (IVR). To change the phone to tone mode and get voice prompts.
  • write an email to ;
  • take "Express-Vipiska" for credit:
  • check the amount in the Internet bank "OTPdirect" (you can connect the service in any office of OTP Bank, detailed information about the service and tariffs can be found on the site: https://direkt.site);
  • go back to Skype().
• How to control your account of a loan?

  You can use manual and simple services to retrieve information:

  • call the contact center of the bank for tel. 8-800-200-70-05, for a consultation with a specialist, or contact the service of an auto-informer (IVR). To change the phone to tone mode and get voice prompts.
  • write an email address to ;
  • review information about payments and fees through the OTPdirect Internet bank (you can connect the service in any office of OTP Bank, detailed information about the service and tariffs can be found on the website: );
  • go back to Skype().
• What is the telecode and how is it recognized?

  Telecode - your personal number for entering the system of automatic banking services.
  The telecode is required when choosing an autoinformer, if you call the bank by phone.
  The telecode is made up of three digits. This value is equal to the three remaining digits of your RF passport number.

• If you have a vinyl record of the need to return the goods, then, first of all, you should be able to regulate the supply of goods with the store. Potіm return to spіvrobіtnik Bank (representative of the Bank, which issuing a loan), fill in the new Claim for the return of the goods.
  For the minimum term of the credit card, the bank will need to pay a sum of money for the new payment schedule, which practitioner will see you after the pererahunka.
  Groshі, paid off at the store when buying the goods (pochatkovy vnesok), pіdlyagayut turn at the full obsyazі

• How to turn the goods and reorder the agreement?

  You can contact for advice to any partner store or credit and cash office of the bank in your region, office addresses on the site:

  With your passport, you can return to any branch of our bank in your region. Our facilitators will help you to arrange a loan and choose the best option.
  In addition, you can fill out an early application for a loan withdrawal preparation on our website.

• What are the main reasons for obtaining a loan to be presented to the borrower? What documents do you need to submit?
  • from 21 years at the time of application up to 65 years inclusive at the time of repayment of the loan (for the program "Dilovim people" minimum age from 25 years at the time of application);
  • the bulk of the Russian Federation;
  • post-registration at any region of presence of the Bank and actual residence at the region of issue of the loan;
  • permanent job position and the term of experience in the rest of the job area, which inspires the minds of the lending program.

  The latest list, which is submitted by the Bank to the applicant and required for obtaining a loan, is presented on our website in the "Loan Preparation" section: http://www.site/retail/nopurpose/, or for further clarification, you can return to our Contact Center for telephones +7 495 775-47-75 (for Moscow residents and the Moscow region), 8-800-100-55-55 (calls from the regions of Russia without fees).

• What are the terms for accepting decisions on loan applications and how much is available?

  Shanovny client!

  JSC "OTP Bank" (OGRN 1027739176563, IPN 7708001614, address: 125171, Moscow, Leningradskoye shose, 16a, building 2.) (given - the Bank) will tell you about the need for renewal.

  Vіdpovіdno vymog pp.Z p.1 st.7 federal law dated 07.08.2001 No. 115-FZ “On the prevention of legalization (removal) of income, taking away the malicious way, and the financing of terorism”, The Bank of Goiters to update information about Clients at least 1 (one) time per river.

  To update the information, you can return to the nearest office of the Bank. The list of addresses is posted on the website of the Bank for the address: .

  In case of maternity leave, it is necessary for the mother to have the following documents:

  1. passport of a citizen of the Russian Federation;
  2. • when changing the title, name, in the father's way of the Client (if necessary, the mother must have a certificate of change of PIB, a new passport of a citizen of the Russian Federation);
     • in case of change of date and month of nationality of the Client (if necessary, the mother of the decision of the court about changing the month of nationality, the passport of a citizen of the Russian Federation);
     • for changing the address of registration for the place of residence (if you need your mother to have a passport of a citizen of the Russian Federation with a stamp of a new place of registration);
     • for changing the details of a citizen's passport Russian Federation(When you bring your mother, you need a passport of a citizen of the Russian Federation with a note in the new passport about the details of the old passport);
     • when changing the details of the IPN certificate (if you need your mother, the IPN certificate, the passport of a citizen of the Russian Federation);
     • in case of obtaining a new visa and/or a migration card (for foreign residents), if you need a visa and/or a migration card, a passport of a foreign citizen.

  We ask you to update the identification information at least 1 (one) time per river.

  Food and drink

  Is it necessary to send current information to the Bank?

  Subject to the Federal Law of 07.08.2011 No. 115-FZ “On the prevention of legalization (reimbursement) of income, the removal of evil ways, and the financing of terrorism” In this case, all Clients were bound by the obligation to submit to the Bank of current statements, or to confirm the relevance of earlier submissions. You can return to the office of the Bank in order to update the statements or to confirm that they are unchanged. It is the Bank's responsibility to take care of up-to-date information about the skin client with the method of ordering the client about the operation.

  In some situations, it is necessary to update the vіdomostі chi to confirm their immutability?

  • Updates of identification statements must be carried out no later than 1 day after the agreement is established with the Bank (update to the Bank of current statements or confirmation of their immutability);
  • You have informed the Bank about the need to update the information or confirm its immutability. Notification can be placed in OTP Direct, or sent for the help of an electronic sheet, SMS notification, mail order, as well as additionally placed on the official website of the Bank on the Internet;
  • We took away a new passport;
  • You changed your name, after your father's name;
  • You changed the date of that city of people;
  • You changed the address of the place of residence (registration) or the place of residence;
  • You took away a new visa and/or a migration card (for foreign citizens);
  • You have received a new identification number of the tax payer
  • Your contact information has changed, for example, phone number, fax number, e-mail address, postal address (for availability);
  • You have withdrawn/spent the status of a Public Landing Person 1
  • You have appeared/changed your representative/visitor/beneficial officer

  1 Publichna Posadova Persona - individuals, yaki deputy (borrow) sovereignty Plant the Federal Federal Administrative District, Plant the Member for the Director for the Director of the Central Bank of the Federal District, Plant the Federal Service, a Recognition of the Jacques bank of the Russian Federation, state-owned corporations and other organizations, created by the Russian Federation in violation of federal laws, included before the transfer of settlements, wised by the President of the Russian Federation

  2 Representative - a person legal entity), in the event of an operation due to the name of the greed, or for the client’s account, which is based on a power of attorney, contracts, acts of the approved sovereign body or to the body of mystic self-regulation, laws

  Vigodonabuvach - a person who is not directly a participant in the operation, to the extent that he is a client, including on the basis of an agency agreement, contract of trust, commission and trust management, and the hour of the operation being carried out with a penny and another mine

  The beneficiary vlasnik is a physical person, as a matter of fact, it is directly mediated (through the third osib) by the client (through the third osib) by the client - a legal special person, or it can be possible to control the client. Beneficial manager of the client - physical individuals tsya person is respected, for a wink of vipadkіv, so you should consider that the beneficiary of the ruler is another physical person

  How to update information?

  Return especially to any office of the Bank with a set of supporting documents:

  1. passport of a citizen of the Russian Federation;
  2. when changing the statements below, it is necessary to submit documents confirming the change:
     • in case of change of title, name, in a father's way, with one's own mother, a certificate of change of PIB, a new passport of a citizen of the Russian Federation is necessary;
     • at the same time, change the dates of that city of the people, if necessary, the mother of the decision to the court about changing the city of the people, the passport of a citizen of the Russian Federation;
     • for changing the address of registration for the place of residence, if you need a passport of a citizen of the Russian Federation with a stamp of a new place of registration;
     • when changing the details of the passport of a citizen of the Russian Federation, it is necessary to obtain a passport of a citizen of the Russian Federation with a certificate from the new passport about the details of the old passport;
     • when changing the details of the IPN certificate, if you need to, you need the IPN certificate, the passport of a citizen of the Russian Federation
     • in case of obtaining a new visa and/or migration card (for foreign citizens) in case of own need for a visa and/or migration card, passport of a foreign citizen

  What will happen, if not to update the vіdomosti and not to confirm the imminence?

  If you do not give up-to-date information about the established terms, according to article 7, clause 11 of the Federal Law No. 115-FZ dated 08/07/2001, the Bank reserves the right to issue an order from the viconan about the execution of your type of operations for your account.

  Legal representation

  Article 7 of the Federal Law dated 07.08.2001 N 115-FZ "On the prevention of legalization (removal) of income, the removal of evil ways, and the financing of terrorism"

  • item 14. - Kliynti Zobov'bovani Podavaty organized, yaki Zdiysnoye surgery with a minute minine іnformasy, non-okydnu for viconnya by the shade of VIMOG federal law No. 115-ФЗ, inclusive of the same
  • paragraph 3, paragraph 1 - 1. Organiza, yaki Zdiysnoye surgery with a gracious koshtami as an abstract minine, zobov’s ilvati izlovati about Kliyntiv, represented Kliyntiv, vigodonabuvachiv tasist not ribs, but once Vynicanes in the vinix. that accuracy of previously obtained information - for a stretch of seven working days, which follows the day of vindication of such sumniviv;
  • paragraph 11. Organiza, yaki Zdiysnoye of the surgery with a hearty party with an abundant minine, May the right to Vikanniy Roskanni Rosargenzhnnya Kliynta about the Zdiisnnya of Operations, behind the veneer any documents that are not submitted, the necessary fixing of information is valid until the provisions of the Federal Law No. 115-ФЗ dated 07.08.2001.

  The OTP robot calls the bank a lot of calls to customers, especially in the sphere credit cards that unprimed minds for the storage of various documents. At the bank's Department of the Client's Administration, support, prote, for the advice of osib, that they turned back, out, better for everything, making food easier, lowering it. It is better for that client to write a letter claim to the bank.

  Kudi skarzhitisya to OTP Bank

  Structures where you can send a scarga to OTP Bank, such as:

  • Rosspozhivnaglyad is an organization that has already helped faceless people to pay illegal fines and commissions to blow other bills. You can return there online (via the Internet) or by letter. wu qiu federal service it is necessary to direct claims for imposition of services, change in favor without informing and otherwise show the goodness of banking practitioners.
  • Central Bank (central bank) of the Russian Federation. This is the main bank of the country, which is controlled by credit organizations to the law on banking activity.
  • FAS (Federal Antimonopoly Service). There may be a sense in these situations, if OTP advertisements tell the bank to introduce the bulk of their products and services into Oman, and also, when a loan is issued, it is terrifying to insure with these companies, with which the bank has laid the pleasing, you can absolutely unacceptable.

  Lines for reviewing claims from the OTP bank

  The term for examining claims should be established in the established agreement between the bank and the applicant, and as such a term has been established, then, on the basis of the principles of reasonableness, the applicant should designate the term for consideration independently in his own claims.

  Subject to the General Regulations on the acceptance of any agreements, laid down after 15 March 2014, the OTP bank establishes a term for reviewing the claim from the date of registration, not more than 30 days. If the claim is due to the acquisition of additional resources or be of an atypical nature, the term may be extended up to 15 calendar days.

  The statutory legislation did not transfer the term to review claims for commercial organizations.

  How to correctly fold and write a claim to the OTP bank?

  • Nasampred, on the archway in A4 format at the right corner, you need to indicate the address of the head office of the bank, set below, you need to write the applicant's PIB and the postal address of the actual place of residence.
  • Zliva nagori it is necessary to indicate the name of the bank, and in the center of the arcus the word "claim". Dali from the red row to write the letter.
  • Please enter your number loan agreement, and dali viklasti are the essence of vimog. The evidence base can be substantiated by submissions to the dzherel statti laws.
  • For claims, ask the bank to look at your letter within a 10-day term, having covered all the damage.
  • Put a signature and your initials.

  Important! I will call the application for obov'yazkovo, it is necessary to issue it at 2 accomplices. Tse roblyat in order to transfer one copy to the bank, and to deprive a friend in his arms. In case of this papyr, which is in case of your own, you can sign the bank’s spivrobitnik about those that the claim is accepted.

  If you have been blamed for the lack of food without any intermediary filing of claims with the OTP bank, then boldly turn to a lawyer.

  UVAGA! At the link with the rest of the changes in the legislation, the information in the statistics could be old! Our lawyer will advise you without cost - write in the form below.